Shipping policy
Packaging & Shipping Policy
At SparklingBookshelf.com, we are committed to providing a seamless and dependable shipping experience. This policy outlines important details regarding packaging, shipping methods, delivery times, and related matters. By placing an order with us, you agree to adhere to the terms stated herein.
Packaging
We take meticulous care in packaging your order to ensure the safe transit of your items. Depending on the products, we use suitable materials such as bubble wrap, packing peanuts, or sturdy boxes.
Shipping Rates
Shipping charges are calculated based on factors like weight, dimensions and destination. You will see the applicable shipping rates for India during checkout for your review and confirmation before completing your purchase.
Processing Time
Orders are typically processed within 3 business days from the date of purchase, excluding weekends and holidays. Please note that processing times may vary during peak periods.
Delivery Time
The estimated delivery time depends on your location. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery progress.
Order Tracking
Most shipments include tracking services. Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment on our designated shipping carrier’s website.
Delivery Issues
While we strive for timely delivery, unforeseen circumstances may arise. If you encounter any delivery issues, please contact us for assistance.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to legal or logistical reasons. Any such restrictions will be clearly stated on the product page. We reserve the right to cancel orders for restricted items and issue refunds accordingly.
Change of Shipping Address
If you need to change the shipping address after placing your order, please notify us promptly. While we will endeavour to accommodate your request, changes will not be possible once the order has shipped.
Lost or Damaged Packages
In the rare event of a lost or damaged package, please contact us immediately. We will work with you to resolve the issue and initiate a claim with the shipping carrier if necessary.
For further inquiries about our Packaging & Shipping Policy, please contact us at:
- Email: sparklingbookshelfpreloved@gmail.com
- WhatsApp: +91-9220903317